Who to contact today, and why.
Birthdays and anniversaries in good time, the quote that runs out on Friday, the watch ready to collect, the client who has not heard back. Each associate gets their own short list.
Good to meet you. Here is what we showed you.
Stitchwork is clienteling for luxury and high-consideration brands — jewellers, watch shops, furniture showrooms and tailors among them: one record of each client, a short list each morning of who to contact and why, and an assistant that does the remembering while your people do the relationship.
Click through it again: the five-minute product tour
From £400 a month for a showroom and a team of three. Seven days free, every feature on, no card.
Everything you know, on one page.
Sizes, preferences, the dates that matter, what they own, their wishlist, every message both ways, and what they agreed to hear about. A walk-in with only a mobile is a client in ten seconds.
Lookbooks, quotes and repairs that bring them back.
Send a personal edit and see what they love. Quote at the counter and take the deposit before they leave. Track a service from intake to collection, with the “ready to collect” message written for you.
See everything it does · The price, in full · The documentation · The one-pager (PDF)
The four questions we heard most.
"What does it cost?"
From £400 a month for one showroom and three people, with 2,000 assistant credits a month; £850 for three showrooms and six people. Both include order-value ranking, attribution and nudges. £75 a month for each further colleague, so two showrooms and eight people come to £1,000 a month. Every new shop starts with the £1,250 launch package, included when you pay yearly. Seven days free first, every feature on, no card.
"We use Shopify POS in the shop. Does it work with that?"
Yes. Connect your store and every order, online or rung up at the till, arrives on the client's record as it happens, with your past orders brought in. Other tills and sites come in by CSV or the API.
"Can I add a walk-in who only gives a mobile number?"
Yes. A name and a mobile number make a client, in about ten seconds. If they give an email later, it joins the same record rather than starting a second one.
"Does the AI write to my clients?"
No. The assistant drafts and remembers; a person reads every message and presses send. It sees only what the person using it can see, and it switches off in one click.
See it on your own shop.
Twenty minutes with the people who built it — on your catalogue, with your kind of client. Leave your details and a person will be in touch, usually the same day.